Understanding the differences between outgoing, incoming, and cancelled calls is crucial for managing phone usage and avoiding potential scams. This knowledge helps users identify call types on various devices, including iPhones, Androids, and landlines.
Here’s a breakdown of what each call type signifies and how to identify them. An outgoing call occurs when a user dials a number or taps a contact to initiate a call. Outgoing calls typically cost minutes if the user doesn’t have an unlimited plan. In contrast, an incoming call happens when a user answers a call by pressing the green call answer button or a volume button. Incoming calls are generally free for the receiver, as the caller pays for the minutes.
On smartphones, users can check call logs to identify call types. On iPhones and Androids, a grey icon next to the call entry indicates the call type. If the arrow is pointing away from the telephone receiver, the call was outgoing. If it’s pointing towards the phone receiver, the call was incoming. Users can filter for missed calls by tapping “Missed” at the top of the screen.
For landline phones, users may need to review their phone records to distinguish between call types. Many modern landlines feature a digital display where users can view recent call logs, including outgoing, incoming, and missed calls.
A “Cancelled Call” appears in the phone log if the caller ends the call before the user answers or before voicemail picks up. Scammers often use this technique by calling from international numbers and hanging up quickly, hoping the user will call back and incur significant charges. Users should avoid returning cancelled calls from unrecognized numbers, as they can also occur when someone mistakenly dials the wrong number and immediately hangs up.
A key takeaway is to be cautious of unknown cancelled calls, especially from international numbers, as they are a common tactic used by scammers to trick users into making expensive return calls.
Understanding the different types of calls is crucial for managing mobile phone usage and protecting against fraudulent activities. Recognizing the indicators of a cancelled call, particularly those from unfamiliar or international numbers, empowers users to avoid costly call-back scams. By being informed, users can make smarter decisions about which calls to answer, which to return, and ultimately safeguard their privacy and finances.




